About Us - Pure Touch Cleaning Services

Founded in March 2019 by Andrew Gandolfo, Pure Touch Cleaning Services is dedicated to transforming work environments and homes throughout New York with our commitment to quality and attention to detail. We work hand-in-hand with business owners to ensure their facilities are always clean, welcoming, and reflective of the high standards they set for their own customers. Our services are more than just cleaning—we’re a trusted partner in helping businesses create positive first impressions and maintain a productive workspace.

Our core principles—consistency, transparency, and reliability—guide everything we do. We believe in open communication, delivering results that you can count on every time, and providing a service that adapts to your unique needs. Whether it’s keeping a busy office spotless or giving homeowners back their time, Pure Touch Cleaning is committed to making every space we touch cleaner, healthier, and more inviting. Let us help you put your best foot forward with a professional environment that truly shines!

Frequently asked questions

What cleaning services do you offer?

We provide a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning, carpet cleaning, hard floor cleaning, tile and grout cleaning, window cleaning, and post-construction cleaning.
How do you set your rates?

Our rates are based on factors such as the size of the area, the type of service required, and the frequency of cleaning. We offer free estimates to provide accurate pricing.
Do you provide cleaning supplies and equipment?

Yes, we supply all necessary cleaning products and equipment. If you have specific preferences or require the use of particular products, please let us know.
Are your cleaning professionals insured?

Yes, all our cleaning staff are fully insured for your peace of mind.
What is green cleaning, and do you offer it?

Green cleaning involves using environmentally friendly products and practices to minimize environmental impact by minimizing waste. Yes, we offer green cleaning services upon request.
What types of commercial cleaning services do you offer?

We provide a comprehensive range of commercial cleaning services, including: Janitorial Services: Routine cleaning tasks to maintain cleanliness and hygiene in commercial spaces. Deep Cleaning: Thorough cleaning targeting hard-to-reach areas and heavy-duty tasks. Carpet Cleaning: Professional cleaning to remove dirt, stains, and allergens from carpets. Hard Floor Cleaning: Cleaning and maintenance of various flooring types, including stripping and waxing. Window Cleaning: Interior and exterior window cleaning for a streak-free finish. Post-Construction Cleaning: Cleaning services tailored for newly constructed or renovated spaces.
Are your cleaning services customizable to fit our business needs?

Yes, we tailor our cleaning services to meet the specific requirements of your business, ensuring a clean and healthy environment.
Do you use eco-friendly cleaning products?

Yes, we prioritize the use of environmentally friendly and non-toxic cleaning products to ensure the safety of your employees and clients.
How do you ensure the security of our facility during cleaning?

Our cleaning staff undergo thorough background checks and are trained to adhere to strict security protocols while on your premises.
What industries do you serve with your commercial cleaning services?

We serve a wide range of industries, including offices, retail spaces, healthcare facilities, educational institutions, and industrial sites.
What tasks are included in your janitorial services?

Our janitorial services encompass routine cleaning tasks such as dusting, vacuuming, mopping floors, emptying trash bins, and sanitizing restrooms.
How often can we schedule janitorial services?

We offer flexible scheduling options, including daily, weekly, or bi-weekly services, based on your facility's needs.
Do you provide daytime or nighttime janitorial services?

Yes, we offer both daytime and nighttime janitorial services to accommodate your business operations and minimize disruptions.
Are restroom supplies included in your janitorial services?

Yes, we can manage and replenish restroom supplies such as paper towels, toilet paper, and soap as part of our services.
How do you handle special cleaning requests or emergencies?

We are equipped to handle special cleaning requests and emergencies promptly. Please contact us to discuss your specific needs.
Is deep cleaning necessary if we already have regular janitorial services?

Yes, while janitorial services maintain daily cleanliness, deep cleaning addresses areas that accumulate dirt over time and are not covered in routine cleaning.
How often should a commercial space undergo deep cleaning?

The frequency of deep cleaning depends on the nature of your business and foot traffic. Generally, scheduling deep cleaning quarterly or bi-annually is recommended.
Do you provide deep cleaning services after business hours?

Yes, we offer after-hours deep cleaning services to ensure minimal disruption to your business operations.
Can deep cleaning help in maintaining indoor air quality?

Absolutely, deep cleaning removes dust, allergens, and pollutants, contributing to improved indoor air quality.
Do you clean both interior and exterior windows?

Yes, we provide interior and exterior window cleaning to remove dirt, streaks, and water spots for a crystal-clear finish.
How often should businesses schedule professional window cleaning?

For commercial properties, we recommend monthly or quarterly cleanings, depending on location and exposure to dust and pollution.
Do you clean high-rise office windows?

We primarily focus on ground-level and mid-rise commercial buildings, but we can accommodate higher floors based on access and safety measures.
What cleaning products do you use on windows?

We use streak-free, eco-friendly window cleaners that remove dirt and grime without leaving residue or harming indoor air quality.
Do you also clean window sills and frames?

Yes! We wipe down window sills, tracks, and frames to remove built-up dust and dirt as part of our window cleaning service.
What carpet cleaning methods do you use?

We utilize advanced methods such as hot water extraction and low-moisture cleaning, depending on the carpet type and soiling level.
How long does it take for carpets to dry after cleaning?

Drying times vary based on the cleaning method used but typically range from 2 to 6 hours.
Can you remove tough stains from carpets?

Yes, we employ specialized stain removal techniques to tackle tough stains, including coffee spills, ink, and pet stains.
Do you offer carpet protection services?

Yes, we offer carpet protection treatments to help prevent future stains and extend the life of your carpets.
Is your carpet cleaning process safe for all types of carpets?

Yes, our technicians assess the carpet material and apply the most suitable and safe cleaning method accordingly.
What carpet cleaning method do you use?

We use professional-grade steam cleaning (hot water extraction) to remove dirt, allergens, and stains from carpets.
How long does it take for carpets to dry after cleaning?

Carpets typically take 4 to 6 hours to dry after steam cleaning. We recommend allowing ventilation for faster drying.
Can you remove tough stains like pet urine or wine?

Yes, we specialize in stain removal treatments, including pet accidents, wine spills, and high-traffic area cleaning.
How do you clean tile and grout?

We use high-powered steam cleaning and professional-grade scrubbing to remove deep-seated dirt, grime, and discoloration from tile and grout lines.
Can you restore discolored grout?

Yes! Our deep grout cleaning removes stains, and we also offer grout sealing to prevent future discoloration.
Is tile & grout cleaning safe for all tile types?

Yes, we clean ceramic, porcelain, and natural stone tiles with industry-approved methods that are safe and effective.
Can you clean and seal grout on tile floors?

Yes! We deep clean tile and grout, then apply a protective grout sealant to prevent staining and extend the life of your flooring.
What types of hard floors do you clean?

We clean various hard floor surfaces, including tile, vinyl, hardwood, laminate, and concrete.
What does your hard floor cleaning process involve?

What does your hard floor cleaning process involve? Our hard floor cleaning process includes deep cleaning, stain removal, and protective treatments to extend the life of your flooring. Here’s what to expect: Inspection & Floor Assessment – We assess the floor type, condition, and problem areas like stains, scuff marks, or wax buildup. Pre-Treatment & Surface Preparation – We sweep/vacuum debris and apply cleaning solutions to break down dirt, grease, or old wax (for VCT). Deep Cleaning & Scrubbing – Using rotary scrubbers and specialized cleaning agents, we remove embedded grime, restore grout lines, and polish surfaces. Finishing & Protection – We apply sealers for grout and stone floors, polish for hardwood, or wax coating for VCT to restore shine and durability. Final Inspection – We ensure all areas are spotless, streak-free, and protected for long-lasting results. We customize our cleaning approach based on your floor type, whether it's tile, vinyl, VCT, stone, hardwood, or concrete.
How often should hard floors be professionally cleaned?

Frequency depends on foot traffic and flooring type. High-traffic commercial areas should be cleaned monthly, while lower-traffic areas may require quarterly maintenance.
Do you provide strip and wax services for VCT floors?

Yes! Our VCT strip and wax service removes old wax buildup, deep cleans the surface, and applies a fresh wax coating to restore shine and protection.
What is included in post-construction cleaning?

We remove construction debris, dust, and residue, deep clean floors, sanitize surfaces, and ensure the space is move-in ready.
Do you offer phased post-construction cleaning?

Yes! We follow a three-phase cleaning process: Phase 1 (Rough Clean): Remove large debris, sweep floors, and prep the area. Phase 2 (Detailed Clean): Scrub surfaces, clean windows, and sanitize. Phase 3 (Final Touch-Up): Remove dust that settles post-cleaning, polish surfaces, and finalize details.
How soon after construction can cleaning begin?

We recommend scheduling once major construction is complete and prior to furniture installation for the best results
Can you handle dust removal from vents and air ducts?

Yes, we clean vent covers, ceiling fans, and air ducts to eliminate lingering construction dust.
Do you offer post-renovation cleaning for homes and offices?

Absolutely! Whether it's a small home remodel or a full commercial build-out, we handle all post-renovation cleaning needs.
What types of residential cleaning services do you offer?

We specialize in Deep Cleaning, Carpet Cleaning, Tile & Grout Cleaning, and Move-In/Move-Out Cleaning, Window Cleaning. Our services focus on intensive cleaning solutions, ensuring your home is spotless and refreshed.
Do you offer regular housekeeping or maid services?

No, we do not offer routine housekeeping or maid services. We focus on deep cleaning solutions for homes that need a thorough refresh.
Do I need to provide cleaning supplies or equipment?

No, we bring all necessary professional-grade cleaning supplies and equipment to ensure a thorough deep clean.
Are your cleaning products safe for pets and children?

Yes, we use non-toxic, eco-friendly cleaning products that are safe for both pets and children.
What’s the difference between deep cleaning and move-in/move-out cleaning?

Move-in/move-out cleaning is a top-to-bottom deep clean with extra attention to areas like cabinets, inside appliances, and wall scuff marks to prepare a home for new residents.
Do you clean inside appliances like refrigerators and ovens?

Yes! Our move-in/move-out cleaning includes inside appliances, cabinets, and closets to ensure a fresh start.
Do landlords or realtors require professional move-out cleaning?

Many landlords and realtors require professional cleaning to ensure the property is in top condition for new tenants or buyers.
How long does move-out cleaning take?

It depends on the home size and condition. Most cleanings take 3 to 6 hours, but larger properties may require more time.
Is same-day move-in/move-out cleaning available?

We recommend booking in advance, but we do our best to accommodate same-day or urgent requests when possible.
Is move-out cleaning required for getting a security deposit back?

Most landlords require a thorough cleaning before move-out to receive your full security deposit. Our service ensures the home is spotless and ready for inspection.
What is included in a move-in/move-out cleaning?

This service includes a deep clean of the entire home, including floors, kitchens, bathrooms, windows, baseboards, and inside cabinets and appliances.
Do you offer same-day move-out cleaning?

We recommend booking in advance, but we do our best to accommodate same-day or last-minute move-out cleaningswhen available.
What does a residential deep cleaning include?

Our deep cleaning service includes detailed dusting, scrubbing, sanitizing, and cleaning of all surfaces, including baseboards, doors, kitchen appliances, and bathrooms. It is ideal for homes needing a top-to-bottom refresh.
What is included in your commercial deep cleaning services?

Our deep cleaning services involve a thorough cleaning of all areas, including high-touch surfaces, hard-to-reach spots, and detailed attention to floors, walls, and fixtures.
How long does a deep cleaning take?

Deep cleaning times vary based on the home’s size and condition. On average, a deep clean takes 3 to 6 hours for standard-sized homes.
How often should I schedule a deep cleaning?

Most homeowners schedule a deep cleaning every 3-6 months to maintain a healthy, spotless home.
Do you clean inside appliances during deep cleaning?

Yes! Our deep cleaning service includes inside oven, fridge, and microwave cleaning .